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Private message problem
Mon 13-Oct-14
1:49 pm
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mauramac
Kent

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Hi, I have received a PM from a new member who is having a few problems finding her way around the forum and who also wanted to chat to me (or anyone else) about using a fruit steamer.

First problem - I cannot for the life of me see a simple way to reply to this lady's PM. I can see the how to compose a new PM option but surely there used to be a way of simply replying to the incoming message? It really looks a bit messy - but this could just be me I guess :-/

Second problem: I wasn't sure of the best way to help her find her way around as I also find it a bit muddly when using the search facility - as she says you end up with loads of threads and this is timeconsuming having to go through them all.

I do love CMH but I don't spend anywhere near as much time on here as I would like due to the forum layout and it seems tricky for newcomers as well.

Any thoughts/answers much appreciated.

Learn from yesterday, live for today, hope for tomorrow.

Mon 13-Oct-14
2:14 pm
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Sooliz
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To reply to a PM you just click on the first arrow along the top I think, Maura.

learning to love veg…..except celery :-O

Mon 13-Oct-14
8:16 pm
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mauramac
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When I tried that it opens up 'compose new message' but doesn't automatically reply to the person sending me the mesage which I'm sure it used to in the past confused

Learn from yesterday, live for today, hope for tomorrow.

Mon 13-Oct-14
8:23 pm
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Sooliz
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That's odd, all I can say is that the first arrow above the PM you wish to reply to says 'reply to sender' when you put your cursor over it, and opens up a reply box when you click on it.  Well, that's how it works for me.

learning to love veg…..except celery :-O

Mon 13-Oct-14
8:44 pm
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mauramac
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I tried it again and yes it does say reply to sender but then it takes me to compose new message and you have to type in who you want to send it to or reply to all option. I'm fairly certain this didn't happen in the past and it is really frustrating. Maybe it's just a glitch for me frown

Learn from yesterday, live for today, hope for tomorrow.

Mon 13-Oct-14
8:58 pm
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Sooliz
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Yes, I get what looks like a compose new message box, but if I just scroll down the page the reply box is below that, I just type my reply in there as normal and send.  I've had a few PMs to reply to recently and that's how it's always worked for me.

learning to love veg…..except celery :-O

Mon 13-Oct-14
9:03 pm
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mauramac
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Thanks Sue - I'll give it another go tomorrow - my sofa is calling me big_laugh

Learn from yesterday, live for today, hope for tomorrow.

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