Our tele went on the blink over the summer. It was over one year old and so out of manufacturer warranty. Or so we thought.
EC law forces retailers to offer a 2 year warranty. So don't be fobbed off - you have that right no matter what the retailer said.
We had bought it from Amazon. F called them. They initially gave the standard "only one year" response but quickly accepted her logic. They collected it and gave a full refund within days. We have only good things to say about Amazon service. F subscribes to their Prime delivery scheme. Pay £50 for a year and all your orders are delivered free. Worthwhile if you buy enough over the course of a year as we used to.
Back to the tele. At the time, we needed the refund to meet a particular bill so we postponed buying a replacement. To be honest, we have not missed it too much because the eBay thingy keeps us so busy. But now, approaching Christmas, we long for log fires and mog-out evenings in front of the TV again.
Which? offer a 1 month trial for £1. Then it goes up to almost £10/mth. So I subscribed and put a reminder in my work diary to cancel at the end of Nov. I got two issues of their mag and full access to their reviews online. Well impressed.
The only problem with the mag is that it sits in the bathroom and is scanned a few times a day. I never knew how much I needed a dehumidifier!
Anyway, F proposed we get a Smart TV that can access the Internet because she wants to download movies, watch iPlayer on a big screen etc. These start at around £400. after watching their video about Smart TVs, reading many reviews there and at Amazon, we plumped for a 32 inch LG 32LS570T
Seems that LG are now the biggest manufacturer of TVs and supply components to many other makes. I had never heard of them before TBH. We need to buy a WiFi dongle and a USB extension cable and the whole thing comes in at a few quid over £400
Or the LG 32LS575T model comes with a built in WiFi capability but is not widely available.
So, the plan is to max out my cr card mid Dec and pay it off before the end of Jan.
Oh, and I so enjoy the Which? mag that I decided to continue my sub for a few more months.
Never knowingly underfed
Before you order it I would have a look at the reviews of that model on the John Lewis site.......a couple of very unhappy customers. I was interested because I need a new TV too.
"The beautiful is as useful as the useful...perhaps more so."
from Les Miserables
Praise indeed, my little organic spellchecker
Thanks for pointing out those negative reviews, Nadine. Although the earlier comment seems a bit extreme and is not reflected in other negative reviews I have read.
Seeing as I have over a week to make my final choice, I will definitely look at others. In fact, the Samsung model referred to in the first of those two reviews also gets high praise elsewhere. Must see what Which says about it, if anything. It's cheaper too.
The only Must-Haves are Internet connectivity and not bigger than 32 inch, so many choices, I'm sure.
No matter which model we eventually plump for, it is obvious that excellent customer service by the retailer is a must. So possibly JL or Amazon as first choices.
Never knowingly underfed
Most Users Ever Online: 767
Currently Browsing this Page:
Guest Posters: 11
Newest Members:expip, maximllPl, RobertasseK, EdwardDum, Suzanneclics, Brianalile
Moderators: Toffeeapple: 16337, AdminTA: 10, Fiona Nevile: 0
Administrators: Danny: 5517